One of the most important facets of our business is our promise of premium after-sales service. Our aim is to minimise service recovery down-time and eradicate subsequent inconvenience to our customer.
Service, repair and recovery functions are carried out by our team of skilled, specialised technicians. We aim to rectify service issues on-site if possible and our fleet of service vehicles are amply equipped to facilitate most routine repair and maintenance work.
More intricate or prolonged maintenance and repair work is carried out at our state-of-the-art workshop.
Call 061-397777 or email us today to book a service or repair.
Pricing: All prices exclude VAT, unless stated otherwise. Labour and travel are charged at an hourly rate. A VAT invoice/receipt, including a breakdown of parts, labour, travel (if applicable), collection/delivery/recovery (if applicable), sub-contractor charges (e.g.auto-electricians) etc. is provided for all transactions.
Quotation: A quotation will be provided prior to commencement of works. Quotations are valied for 30 days. If on further investigation it transpires that additional works and/or parts are required, we will contact you to advise you of same. Ancillary works will only be conducted with your permission.
Payment: A credit or debit card may be required to secure the booking. Payment is required upon immediate completion of works, or in the case of accounts, pre-authorised by the account-holder. Accepted payment methods include; cash, bank draft, debit card or credit card. See full terms and conditions for account-holders at the end of this page.
Warranty: Terms and conditions of manufacturers’ warranties are strictly applied and adhered to.
Technical support: Our Service Manager will endeavour to assist you with any service queries that you may have; however, please note that it is not possible to diagnose service issues or provide detailed technical support over the telephone. Similarly, we cannot furnish copies of service manuals.
Contact: Contact us for more information.
All works (including parts, labour, travel, collection/delivery, sub-contractors etc.) must be pre-authorised by the account-holder.
All accounts are subject to a 30-day credit limit.
Accounts which exceed their credit terms will automatically go ‘on hold’ until the outstanding balance has been paid.
Credit facilities may be withdrawn completely from account-holders who regularly breach Adare Machinery’s terms of credit.
Adare Machinery is no longer in a position to open new accounts or to offer credit facilities to dormant accounts.
Long overdue accounts will be referred onwards for further action.